Privacy Policy

1. Information We Collect

When you interact with MedidocAI via our website or WhatsApp, we may collect the following information:

• Text Queries: Medical questions and keywords you provide.
• Audio Data: Voice notes sent for transcription and analysis.
• Image Data: Photos of prescriptions or medicine packaging.
• Technical Data: IP addresses and browser types for security and analytics.

2. How We Use Your Data

Your data is processed strictly to provide AI-powered medical information. This includes:

• Transcribing audio and analyzing images using Google Vertex AI.
• Searching our medicine database for relevant matches.
• Improving our database by logging "missing medicine" brand names (anonymously).

3. Data Sharing & Security

We do not sell, trade, or rent your personal data to third parties. Data is shared only with our infrastructure providers (like Google Cloud) solely for the purpose of processing your specific requests. While we implement industry-standard security measures, please be aware that no transmission over the internet or WhatsApp is 100% secure.

4. WhatsApp Specifics

By using MedidocAI on WhatsApp, you are also subject to the Privacy Policy and Terms of Service of Meta (WhatsApp). We do not store your phone number for marketing purposes.

5. Cookies

Our website uses minimal cookies to enhance your experience and for basic analytics. If we implement Google AdSense in the future, third-party vendors may use cookies to serve ads based on your prior visits to this website.